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Call us at
(+632) 7–368–5233
(+63) 919 059 9603

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Need help with something? Here are our most frequently asked questions.

General FAQs

For common inquiries about InfiniVAN Home Premium, our services, and how we operate.

What is InfiniVAN Home Premium? 

How is InfiniVAN Home Premium different from other internet providers?

What areas do you currently serve?

How can I contact InfiniVAN Home Premium for customer support?

Do you offer corporate or business plans?

Service Features & Technology

Learn more about the technology behind our internet service and what makes it stand out.

What does 100% full speed guaranteed mean?

What is a symmetric connection?

Why are Fiber Cables better than Copper?

What is a Dual-Band Wi-Fi Router?

What is the difference between fiber-optic and DSL internet?

What is the difference between fiber-optic and DSL internet?

Does InfiniVAN Home Premium have a data cap?

Availability & Application Process

Find out if InfiniVAN Home Premium is available in your area and how to apply.

Is InfiniVAN Home Premium available in my location?

What is your application process?

How long does it take for the application to process?

What are the requirements for application?

Support Hotlines 

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